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Please ensure you review our terms and conditions before you submit your return request, otherwise your return request may be refused.

Once your return request has been submitted, a member of our team will contact you to discuss. If the return is accepted, we will send you an email confirming the next steps following the return request, including full details of how you should return the goods and where to return them.

Please note that our email replies may 'occasionally' go into the spam folder. Please check these folders when you receive a reply from us.

Seek help before requesting a return

Wantek has a professional after-sales team for headsets. If you have any problems with your headset or other items ordered from Wantek, please contact us before requesting a return and we can usually assist you in resolving the problem.

For after-sales service for Amazon orders, please contact us at sales@iwantek.com. We provide technical support for Amazon orders but cannot process after-sale orders through this website.